FAQ's

Stopping the spread of Covid-19

We at Holiday Acres appreciate our guests.  With the uncertainty that the Coronavirus has caused, the health and well being of our guests and employees is of utmost importance.

We are cleaning and disinfecting the public spaces with an emphasis on the front desk, door handles, handrails, bathrooms and keys.  The guest rooms and cottages are sanitized with CDC approved products and with special attention to the high-touch areas.

Due to Covid-19, our housekeepers will not doing daily maid services. If there is anything that you need, please contact the Front Desk with your request and we will be happy to get it for you. 

When in our lobbies, hallways, arcades, public restrooms and restaurants and other common areas face coverings will be required with proper social distancing  Face coverings ARE NOT required inside of your guest room/unit.

What is provided in the cottages?

Each cottage comes with full size refrigerators, stoves, microwaves, 10-12 cup coffeemakers, toasters, pots & pans, baking sheets, muffin pans, ice cube trays, plates + bowls, serving dishes, serving ware, utensils, coffee cups, and water glasses. Outside, we include a 14-ft aluminum rowboat at a pier, a picnic table and charcoal grill. We also take care of all the bath and bedding linens for you as well as toilet paper and paper towels. You have access to all the rentals and have full use of the pool and sauna

Do the cottages come with a boat?

Yes! Each cottage comes with its own 14 ft. aluminum rowboat and oars for you to use while you stay with us. The cottages have a pier (some are shared) where you will find the rowboat or dock your own boat.

What can I rent while I stay?

During the warmer months we have bikes, canoes, kayaks, SUPs, rowboats, motors, and pontoons available . There is an additional fee for those. We also have basketballs, volleyballs, shuffle board, tennis rackets/balls, pickle balls, and golf balls/putters available for free! During the winter months we have snowshoes and cross country skis available to rent. Just stop by the Front Desk and sign them out

Where is the nearest place to get firewood?

Right here! We have firewood for sale on the property!  We do ask that there is no firewood from outside used.

Where is the closest laundry mat?

There are 3 laundry mats in town for you to choose from, all are about 3 miles away.

Are pets allowed to stay?

Yes! They can stay with us. The maximum number of pets that can stay in a room or cottage is two There are certain Lodge Rooms that are pet friendly, just let the front desk staff know when you make your reservation so we can place you in the correct room. Most cottages are pet friendly, the only one that is not is #31 Weisswood. The Vacation homes, Cedar Lodge and Big Pine Lodge are not pet friendly. There is an additional fee of $25/night per pet or $150 for the week per pet. 

What are some things that I might want to bring?

Aspirin/Tylenol, Batteries, Beach Towels, Camera, Charcoal, Coffee, DVD Player, First Aid Kit, Flashlight, Games, Grilling Utensils, Hair Dryer, Mosquito Repellent, Napkins, Paper Plates, Plastic Silverware, Playing Cards & Dice, Razor, Sunscreen, and Sunglasses are just a few ideas.

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Our Address

4060 South Shore Drive

Rhinelander, Wi 54501

Front Desk Hours

8 am to 9 pm Sunday - Thursday

8 am to 10 pm Friday and Saturday

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© 2020 by Holiday Acres Resort 

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